WHAT WE OFFER
Business IT Support
Whether you’re a start-up, small business, or an established company, our Business Support Technicians are trained to ensure that your business stays connected and operational. We come out to your premises and resolve onsite hardware and software issues.
Residential & Home Users Support
You are as important as our business clients. We offer in-house support as well as onsite support. You can bring your computer, laptop or printer into our workshop where we have in-house technicians that will attend to your problems and have it sorted out as soon as possible. We also offer remote support, again we are ready to take your calls and assist wherever possible.
Onsite Remote Support
Our friendly, skilled Business IT Support Technicians are always ready to help support you and your business. KLF specializes in cloud, workstation and server support. We are ready to take your calls and assist wherever possible.
IT Support Contracts
A managed IT Support Contract gives you the peace of mind that your data and IT infrastructure is in safe hands. KLF Computing offers Service Level Agreements tailored to your business needs. We’ll manage your IT infrastructure and support your staff, so you can focus on commercial success. Our aim is to be proactive rather than reactive ensuring that your business has little or no downtime at all.
Cable and Wireless
Data cabling installations: CAT5e, CAT6
Wireless Networking installations for buildings, offices and schools
- Installation of Ubiquiti Wireless networking access points (AP) for offices and warehouses.
- Setup of Wireless mesh and roaming with single SSID for offices and warehouses.
- Wireless point to point networking links between buildings and premises for companies , homes and schools
- Setup secures wireless network access for your guests separate from your company network.
- New Computer and Network cabling installations, relocation of companies premises – including relocation of servers and IT infrastructure.
- Relocation of companies’ IT infrastructure
- Repairs to data cabling.
- Server room and network cabling tidy and rewiring.
- Server room cabinet installations.
- UPS installations.
REPAIRS & UPGRADES
Nothing is more frustrating than a slow laptop or computer. The world seems to be getting faster and time is getting away from us.
Let us restore your machine back to its former speed freeing you up to get on with your work and being a little more stress free. Be it maintenance, upgrading your memory or installing a superfast solid state hard-drive (SSD)
Upgrades and resolving hardware issues are our speciality.
A cracked or “dead” screen doesn’t mean your laptop is a paperweight. For most laptops, a screen can be replaced, as can a damaged keyboard, power supply or laptop battery.
Our technicians are trained to assess and give you the best solution and pricing on replacement parts for your laptop. We are able to supply parts for most if not all current laptop makes and models.
KLF Computing offers a one-year warranty on all of our replacement screens as well as six month warranty on batteries and keyboards. All our pricing includes fitment. Let us know the component you’re looking for along with the make and model of your laptop and we will advise you on availability and the best possible price.
VIRUS , MALWARE & SPYWARE REMOVAL
Viruses and other malicious software can cripple your computer systems and your business. This is an increasingly prevalent problem and basic anti-virus and anti-spyware software are often unable to fix the problem. Allow KLF’s technicians to access your system and offer you a solution to suite your needs.
Allow Us To Recommend The Perfect Anti-Virus For Your Environment Whether It’s Business Or Personal, You Should Make Sure To Stay Protected!
We can offer you all major Anti-Virus software solutions to suite your company and network setup.
IP CCTV & ACCESS CONTROL
KLF Computing offer CCTV installation services both IP and analog CCTV camera systems. Providing internet is available we can link your smart phone and enable remote access.
To ensure your investment is in good working condition we will come out test, clean cameras and ensure your recording equipment is fully functional.
We offer the following access control solutions:
- Biometric Access– The most secure access system. Works using fingerprint, retina scan or facial recognition
- Time and Attendance Solutions– Improve staff attendance and reduce payroll costs with our clocking / time management systems
- We can provide you with a customised solution to meet your individual need s.
Should your company server (or your business laptop/computer) crash and burn, chances are that precious mail, files and other critical data remains inaccessible, you’ve potentially got a big problem!! Especially if you absolutely need the data/files to continue with your business.
Should you unsuccessfully attempt to perform this data recovery yourself (a D.I.Y. trend) you end up damaging your data even further or destroying it altogether. Being faced with the consequences of what the potential replacement costs then might be can be the very stuff of regret. Advice : leave it to the experts.
Data recovery is not cheap; doing it yourself can cost you even more. Not only is it the cost of recovery, but it could cost you your business.
Don’t take chances!
A quotation is given always prior to any recovery attempt being under taken.
We have a “No recovery, No pay” policy. Where we are uncertain we will have a third party access your drive.
OFFSITE & CLOUD BACKUP
Are you backing up your company data daily and knowing it is secure?
These are questions that every business has to answer on a more regular basis. KLF Computing offers an automated, secure and yet affordable backup off-site/cloud storage solution that allows you to backup irreplaceable data from your desktops, laptops and servers. With state of the art software and robust infrastructure, we provide you with an online back-up service that ensures rapid recovery of your business critical data.
Installed and managed for a small monthly fee, our backup solution is monitored remotely by our technicians for your total peace of mind – can your business really ignore this.
Theft, Viruses, Hardware failure, power failures are few of the causes of data loss. Don’t become a victim when there is a simple solution. KLF Computing offers an automated system that is accredited, affordable and will ensure that your data is protected from everyday loss.
So often we leave our backups to staff and this job is often neglected and never done, only when a crisis occurs do we realise the real value of our data.
Don’t take a chance, automate – backup off-site. Call our backup team for sound advice and a great solution.
PRINTERS, INKS , TONERS
KLF Computing can supply you with the printer of your choice – be it an entry level inkjet printer, a point of sale dot-matrix printer or a multi user colour LaserJet printer we can supply and install it for you. KLF Computing also offers maintenance service agreements to ensure the printer has an extended life.
We supply and deliver all major brands of inks, ribbons and toners and if required and the product is available and suited to the printer, we offer generic inks and toners at a fraction of the original price – these are brand new, except not made by the brand manufacturers – yet they cover your printer.
We also do in-house repairs on printers.
WEB DESIGN & HOSTING
Websites are valuable for any business, large or small. They help you be found online by potential customers, connect with existing customers directly through social media and email, and market your products/services. Not having a website leaves your business at a great disadvantage against your opposition.
It’s more common for businesses to have websites than it is not to. As a result of this, consumers are generally turned off by companies that don’t have a web presence. This is one of the biggest reasons why small businesses need websites. A website not only puts the business out there and makes itself known
KLF Computing can help. We offer website hosting and Website design; we can get your business out on the web at an affordable price.
If you don’t have a website generally you are not known to be in business , much like winking at a girl in the dark…you are the only one that knows that you are doing it.
REMOTE SUPPORT SLA PACKAGES
With rising fuel costs and time always being important, there is no reason to have a technician despatched on-site to solve a PC problem.
You get billed an onsite fee for an hour of his time, and then it takes less than a half an hour to resolve your IT problems.
If your internet works and your PC is on, we will be able to possibly save you both time and money. Remote support is designed in such a way that on-site IT Support is a thing of the past, other than when a new machine has been purchased, or when your company is hit by a disaster.
Taking this into consideration, our in-house support desk is dedicated to provide you with quick response time. We provide remote support packages to clients that use our products and to clients that need to be serviced remotely ensuring quick response time and even quicker uptime.